Useful Links for Further Explorations...

CHI 2000

Tutorial - Contextual Design: Using Customer Work Models to Drive Systems Design

Tutorial - Design and Rapid Evaluation of Usable Web Sites

Heuristics & Web Site Usability Traits

Navigation and Searching

Usability Design and Usability Design Process

Scenario Based Design

Web Site Evaluation

Style Guides

Other References of Interest

Organizations

SIG - Web Usability A "Bag of Tricks" for Web Usability

Papers - User Experience in E-Commerce

Enriching Buyers' Experiences: The Smartclient Approach ...demo

Quality is in the Eye of the Beholder: Meeting Users' Requirements for Internet Quality of Service

What Makes Internet Users Visit Cyber Stores Again? Key Design Factors for Customer Loyalty

Papers - 3D Environments

Using a Large Projection Screen as an Alternative to Head-Mounted Displays for Virtual Environments

Alice: Lessons Learned from Building a 3D System for Novices ...demo

The Task Gallery: A 3D Window Manager

Papers - Tools for Design

A Comparison of Tools for Building GOMS Models

DENIM: Finding a Tighter Fit Between Tools and Practice for Web Site Design

Tool Support for Cooperative Object-Oriented Design: Gesture Based Modeling on an Electronic Whiteboard

Additional Papers & Presentations

Multiple-Computer User Interfaces: "Beyond the Desktop" Direct Manipulation Environments

The Scent of a Site: A System for Analyzing and Predicting Information Scent, Usage and Usability of a Web Site ... Xerox PARC - UIR Group ...Inxight