October 2009

The Healthcare Experience: Understanding Health Records
Speaker(s): Panelists from CDC, Kaiser Permanante, and More
Location: Philips Design, 8th Floor

The healthcare experience depends largely on electronic health records. But what are they, exactly? This program will break down EHRs, PHRs, and EMRs in a way user experience professionals understand. A panel including CDC, Kaiser Permanente, and more will offer a range of perspectives.

By the end of the panel, you will understand the differences between the health record terms, list three ways electronic records affect health/healthcare, and identify three considerations/dilemmas practitioners face when working in this field. As the first in a two-part series, this program lays the foundation for a second program about designing for healthcare.