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Jobs

Contract User Experience Architects

Engauge’s Atlanta office is seeking multiple contract User Experience Architects to join our team for various assignments!

Job Description:
The User Experience (UE) Architect helps design world-class user experiences for a wide variety of client websites, web applications, e-mail campaigns, and more. The UE architect will support senior UE Architects on large projects and serve as the UE lead on smaller projects. The ideal candidate will meet the following qualifications:

Required Knowledge, Abilities, and Skills:

* BS/BA degree in technical communication, information design, information architecture, cognitive psychology, or related field.
* 2 or more years of experience as an information architect, content developer/writer, interaction designer, or similar user experience role.
* Demonstrated in-depth understanding of best practices and research-based principles in at least 2 of the following areas; familiarity with all of the following areas:
o Information architecture
o Behavioral research
o Content development and writing
o Interaction design
o Usability and accessibility
* Experience gathering and documenting user requirements.
* Experience creating deliverables such as wireframes, taxonomies, content inventories, site maps, screen flows or process diagrams, task analyses, user scenarios and personas, competitive analyses, etc. At least 3 work samples are required to apply.
* Excellent communicator able to
o Efficiently create clear, error-free deliverables for clients and for our creative design and technical teams.
o Confidently advocate for user experience principles and design decisions on a project—in a professional, collaborative manner.
o Speak thoughtfully and listen carefully and use these skills to build strong relationships with clients and colleagues
o Occasionally write copy for client e-mails or websites.
* Ability to follow direction from a project’s User Experience Lead and/or the User Experience Discipline Director.
* Ability to estimate hours required for own work, meet deadlines; ability to proactively ask questions or seek assistance if a task is unclear.
* Ability to understand complex business issues and develop solutions to simplify them for the end users.
* Ability to influence groups to adapt the best solutions and to develop wise compromises when necessary.
* Ability to find answers to difficult questions and inform design decisions through self-guided research.
* Must be a quick learner, a self-motivator, a hard worker, a systematic and critical thinker, a problem-solver, and an excellent collaborator with the user experience team, the requirements team, the content strategy team, the creative design team, and the development team.

Required Tools:

* OmniGraffle
* MS Office applications, including Excel, PowerPoint, and Word.

* Some familiarity with HTML, JavaScript, and/or CSS

Nice to Haves:

* MA/MS degree in technical communication, information design, information architecture, cognitive psychology, or related field.
* Training in information mapping a plus.
* Experience conducting content inventories or taxonomy reviews for large websites a plus.
* Experience with content management systems and software, including metatagging, a plus.
* Familiarity with accessible design principles, Section 508, and W3C guidelines a plus.
* Fluency with both Macintosh and Windows platforms a plus.
* Experience with simulation tools such as Axure or iRise a plus.
* Experience designing user experiences for channels in addition to the web (such as mobile websites and applications, kiosks, interactive voice response systems) a plus.
* Familiarity with web 2.0 technologies and features (social networking, blogging, RSS/content distribution, widgets, etc.) and new AJAX/JavaScript interactions a plus.
* Experience with search engine optimization a plus.
* Experience with Web Trends, Omniture or other web analytic tools a plus.

Submittal Instructions:

If you feel you may be qualified for this position, please send an updated copy of your resume to via email, Subject: User Experience Architect- Atlanta to dchurch@engauge.com